Proactive Monitoring

Utilising industry leading software such as Halcyon, IBM Director and Cisco Works we are able to proactively monitor our client’s network and server environments.  This monitoring is carried out 24 x 7 x 365 and enables us to identify and diagnose infrastructure failures and weakness before an incident occurs. 

Performance data received from the network and servers is compiled and can be presented in report format to clients on a monthly basis if required.  Alternatively we can offer an infrastructure review using this data to enable further capacity planning and recommendations to optimise infrastructure performance.

Systems Maintenance

In conjunction with our proactive monitoring services we can offer full systems maintenance to manage your network, servers and key business applications as well as disaster recovery and high availability environments.

Utilising our customer access portal you can view real-time updates of your incidents allowing you to maintain a degree of visibility and control.

Hosting

Many of our clients decide that servicing of their IT infrastructure is not part of their company’s core business. Our hosting service can take major parts of your IT offsite, leaving you with a resilient, high performance network of systems and servers. We can host your infrastructure offsite in 23 locations around the UK; monitor and manage your systems and applications; and run disaster recovery and high availability solutions on your behalf. You still have access to the management and maintenance of the systems as you require, but without the overheads of large data centres, and with the benefit of ultimate peace of mind.